AMS Continuous Support Services for SAP
It comes into play once the ERP implementation project is finished.
SAP Application Management Services have the objective to guarantee the proper functioning of the application form from a functional point of view, as well as to adapt to the new need that arise in its life cycle.
Technical support is covered by SAP, but related requests can be channeled through the SAP application management team.
The possibilities offered in the SAP Business ByDesign area within AMS cover the exclusively functional support of three areas which are:
Corrective
EVOLUTIONARY/ preventive
EVOLUTIONARY/ preventive
It includes all tasks related to incident management, including the analysis and correction of all those reported by users.
EVOLUTIONARY/ preventive
EVOLUTIONARY/ preventive
EVOLUTIONARY/ preventive
Development of new functionalities or modification of the existing ones due to new needs derived from new business requirements and changes in legal regulations.
inquiries
EVOLUTIONARY/ preventive
inquiries
Resolution of doubts about the implemented functionalities.
SAP Partner Open Ecosystem
SAP Partner ID: 1745956
IM Consulting Ltd
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